About Us

Coronavirus COVID-19 update

Tuesday 24 March 2020 

Coronavirus COVID-19 is disrupting life for everyone. We are working hard to limit the impact it has on our ability to provide essential services for everyone with mental health problems. We don’t know how long this disruption will last. Working with our partners and service commissioners we are maintaining some level of business as usual.

We’ll use this page as an information hub and will keep adding new information where we need to as the situation develops. We will also add news stories as we receive information and advice. 

Summary of latest government coronavirus advice

  • Stay at home
  • Only go outside for food, health reasons or essential work
  • Sit 2 metres (6ft) away from other people
  • Wash your hands as soon as you get home


We all have an important role in reducing the spread of the virus. We can do this by following NHS guidance, specifically:

  • Washing and drying your hands thoroughly, with soap and warm water, for around 20-30 seconds whenever you come into or before you leave a Mind office or shop (you can find a poster on good hand-washing technique here)
  • Using a tissue if you need to cough or sneeze (not your hands)
  • Avoiding touching your face without washing your hands
  • Clean and disinfect regularly touched objects and surfaces using your regular cleaning products to reduce the risk of passing the infection on to other people.

Keeping well 

For anyone who may be feeling anxious about coronavirus please click here for information and advice. You can also read our regular news updates here

How we’re dealing with coronavirus

In light of the UK Government’s guidance issued on 23 March 2020, on 24 March we: 

  • Closed the Westminster office. This means that all our project sites and offices are now closed
  • Reviewed key worker status and issued letters to those members of staff who meet key worker criteria
  • Undertook a further review of how our services were delivered 


Following this review and in discussion with staff and partners, the majority of our services and support continues to be delivered via digital channels and the telephone. Based on our review of risk and need, a small number of services continue to be delivered face-to-face and will follow the UK Government guidance on social distancing. Again based on our review of risk and need, the small number of services closed on 17 March for an initial 2-week period will now be closed until further notice.

Our Executive Management Team meets daily.  All of these decisions will be reviewed on a rolling basis as we further develop our detailed coronavirus plan.  

Keeping you updated 

As this is a fast-moving situation with guidance being updated frequently, we will keep you informed if there are any changes to our plans via this page.

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