New service for anyone suffering an emergency mental health crisis in Camden and Islington

Camden and Islington NHS Foundation Trust has moved the service it normally offers in emergency departments. Our 24-hour Mental Health Crisis Assessment Service, at St Pancras Hospital, will now see people in need of care so that they do not have to go to a hospital emergency department unless they have an urgent medical need.

Emergency departments are under unprecedented pressure due to COVID-19 – the illness caused by coronavirus. They are urging people in mental health crisis to telephone their 24/7 crisis line on 020 3317 6333 6333 or contact their usual community mental health team. If service users attend the 24-hour Mental Health Crisis Assessment Service in person they will be seen but they are being urged to contact the crisis line in advance for advice to ensure you are only leaving home when absolutely necessary.

Nurses and doctors from their liaison and crisis teams will be at the service to treat people and refer them to the best service to meet their needs.

People not should attend the Mental Health Assessment Service if they have symptoms of COVID-19 – a fever, cough and difficulty breathing. If anyone has these symptoms, they should stay at home and use the NHS111 online service to report their symptoms. If they are in mental health crisis and have COVID-19 symptoms, they should telephone the crisis line on: 020 3317 6333

Where and when it operates:

The Mental Health Assessment Service is now open 24 hours a day, seven days a week in the Bloomsbury Building on the St Pancras Hospital site, 4 St Pancras Way, London NW1 0PE


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