We empower parents and carers of children with Special Educational Needs and/or disabilities (aged 0-19).

We offer advice and information to help you find the right services for your family. We know that families have different challenges, so our support is designed to be flexible. Whether it’s assistance with benefits issues or any other concern, we can offer support to meet your family’s changing needs.

Please note: families can self-refer to this service.

The service:

Our dedicated family workers offer support with various challenges related to your family’s needs. They provide practical and emotional assistance, along with information, advice, and guidance.

We understand that life can be demanding, and many families are caring for other children and juggling other responsibilities. In such cases, we match families with our trained volunteers who can offer practical support.


Our Volunteers can support with:

Completing forms

Booking appointments


Family Support Workers help with:

  • Working through the often complex and long disability allowance application (DLA)
  • Benefits advice and access to appropriate financial & non-financial support, including Citizen’s Advice
  • Workshops/training for parents and carers on various themes, such as parental emotional and mental well-being and support for your child’s anxiety, etc
  • Establishing peer support networks through activities like coffee mornings and opportunities to socialise with other parents and share your views
  • Tailored parenting support programmes
  • Navigating access to other services and organisations

Helpful Resources:

Contact us:

For more information about the service, please contact: [email protected]

To refer, please complete the form below


Referrer Details

Please complete this section if you are referring on behalf of someone else. If you are a parent, please go straight to the next section.

Primary Carer Information

Is the parent pregnant?

Child Information

Reason for Referral

I confirm that I have obtained consent from the family mentioned above for this referral and for their information to be shared with the SEND in Mind Family Support Service. Information you share with us is confidential between you and our service. The only time we will break this confidentiality is if we are concerned that there is a serious risk of harm to you or someone else. We store information on our Database system. This is confidential and cannot be accessed by anyone outside of our service. We do share anonymous information with statutory bodies that monitor our performance. This information may include details on the number of people we see, what type of support they receive and for how long. This does not include your name, address, contact details etc.
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