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What is supported self-help?

Supported self-help is a free, 6-week guided programme. We give you the materials to understand and manage your feelings. And we call you regularly to give you support. You don’t need a GP referral to sign up for supported self-help.

This is a one-to-one guided self-help service, not a counselling service. But our practitioners do use counselling based skills in their support. It incorporates some Cognitive Behavioural Therapy (CBT) style tools but also provides other kinds of support. The service is delivered in partnership with National Mind.

How does it work?

Once you’ve signed up, we’ll get in touch to talk about the issues you’re dealing with. If supported self-help is right for you, together we’ll agree a programme of support. This can cover any of the following:

  • Anxiety and panic attacks
  • Coping with grief and loss
  • Loneliness and feeling lonely
  • Low self esteem
  • Low mood and depression
  • Managing anger
  • Managing stress
  • Understanding menopause

If you move forward with supported self-help, we’ll invite you to a 40-minute session to discuss in more detail what support you’re looking for.

Each week we’ll call to check in on how you’re doing and give you any support you might need. We’ll also send you materials to help you understand and manage your feelings. These might include:

  • Explaining how and why we experience difficult emotions
  • A thought diary
  • Mindfulness techniques

In your last session, together we’ll review how you’re feeling and talk about the ways the course has helped. We’ll talk about what’s next and if Mind can support you in any other ways.

How do I sign up?

  • Click here to go straight to the portal. Once you are there, you can sign up for supported self-help by chatting with Limbic, a virtual referral assistant
  • Limbic should pop straight up on your screen. If not, click the round button with a pink blob inside it that will be at the bottom right of your screen
  • Limbic will walk you through the referral process, helping you understand if supported self-help is right for you
  • It will take around 6 minutes to complete

Who is it for?

  • Supported Self-help is a service for anyone who feels their emotions are getting on top of them. You don’t need to have a diagnosed mental health problem to access the service
  • You can also access the service if you have an existing treatment plan for your mental health. We will support you to know whether the programme is right for you. If you have different needs, your practitioner will put you in touch with other services
  • Get in touch and we’ll help you understand if supported self-help is right for you

Does it work?

In a recent survey, the service has found that:

  • The service was rated 9/10 by clients and nearly all would recommend it 
  • 84% of people said they had improvement in feelings of anxiety
  • 85% felt improvement in feelings of depression
  • 83% reported an improvement in their mental wellbeing.


If you have any questions, they may be answered in this FAQs document.

If you’ve still got others, please get in touch with us on [email protected]

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